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To add a testimonial of your own, submit it on the Dealer Survey page.
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"I have to say as being a first time bike owner, I could not have picked a better place. Everyone I dealt with from Chad, the Owners, and even the Mechanics were great to deal with. I highly recommend to everyone who is looking for excellant service, and a great bike; check out Duc Pond Motorsports."
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By: Tommy Winchester, VA
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"The personel at Duc Pond from sales to tech are top notch. If I had questions they would knock there selves out to help or find out from someone who help. Thank you for all your help take care. "
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By: Daniel Inwood, WV
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"If you own a Ducati, you're making a mistake if you don't take your bike here. Extremely knowledgeable and friendly staff. Your bike gets fixed right and on time, and Donnie's staff provides a no-nonsense approach to problem diagnosis and repair. Well worth the ride to Winchester. I think there are many service businesses that could benefit from seeing how this shop operates."
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By: Brian Fairfax, VA
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"My Hyper came home from DucPond after getting new keys, a thorough going over and getting the suspension tweaked to lower the seat a bit. Donnie and crew did a great job and saved me a fortune on the key conversion, which could have cost $2K. The bike runs great;its much easier to get on and off of now , I can flat foot it now and turn in is much crisper.
Thanks big time to Eric for taking it out there on the way to the
track and to Josh for returning it. We are so lucky to have these people in our lives. Now if the weatherman will just...
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By: Rich Alexandria, VA
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"I purchased my then new, 2007 1098 from Duc Pond and last year decided that I wanted to do a little racing at 40 years old. I basically just went racing with my mostly stock bike. Over the winter I had Duc Pond do the necessary services and ask Donnie to set my suspension up for me. He know from previous track days what my riding style was and what problems I was facing with my current set up. He suggested radical changes that had me a little bit scared the first time out. He clearly knows what he is doing as I knocked 2 seconds a lap off my best times at VIR on my first event since having winter off. I could not be happier!"
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By: Eric Alexandria, VA
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"Hey fellas, Just want to thank you for the excellent service experience I had a few months back. I brought my 2007 Monster S4R in for a dyno run and Donnie noticed something was up while riding it around back. The bike had run like that since new, so I had no idea... just figured Ducati's were a little rough around the edges. Since the ECU change, the bike has been a dream. I never realized how much power/smoothness I was really missing out on. I live about 2 minutes from (Competing Dealer) but will continue to trek out to Winchester for the best in the business. Thanks a ton! -Jimmy
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By: Anonymous
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"I bought a pre-owned Multi from DucPond in June. I had my heart set on the 620 and was apprehensive about buying a 4 year old bike. All my concerns vanished once I met Donnie and his attention to detail. He made all necessary repairs / adjustments without charge. Chad was great to work with, was very patient with all my questions. I've been riding the Multi now for over 6 months every day with absolutely no complaints. To top it off the price was substantially less than what I was finding online at similar models. These guys are great and they have a customer for life now."
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By: Patrick Baltimore, MD
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"All I can say is just WOW! Exceptional service, no pressure sales, very knowledgeable staff not to mention that they treat you like family. When you purchase from Duc Pond, they become your friends for life. Chad, thanks for a phenomenal sales experience. Your knowledge and expertise truly shows. Donnie, you are very talented at what you and it is an enlightening privilege for me to be exposed to such high caliber of professionalism. Again, thank you for an exceptional sales experience!
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By: Aobid Ashburn, VA
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"Ducpond is very unique dealership. It reminds me my old dealership in Europe where the dealership is a place of gathering of friends and family where they don't try to hard sell you anything, where you can trust the mechanics, and you know they charged you a fair amount for their work. "
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By: David McLean, VA
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"Another great service by Ducpond, had my ST3 in for the 36K service, it's running great and the new clutch is very nice. Bike was clean upon return, and she sounds and feels great. Of course this is what I have experienced on all my Ducatis when serviced by Ducpond, the best in the Mid-Atlantic region. - Gene"
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By: Gene Reston, VA
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"Thanks again Donnie! I appreciate you servicing my bike on such short notice. The ride back to MD was exponentially better than the ride to your shop; with my limited experience of superbikes I didn't realize how much the bike was fighting me. Now everything just feels much better, for lack of a better way to describe it... there even seems to be more power! That's how much of a difference your set-up made. The rear is still a bit stiff (like you said it would be) but the front end is worlds of improvement. I'll be back for a full adjustment with new springs when I can afford it, and maybe some other aftermarket bits as well. See you later!"
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By: Brett Thurmont, MD
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"Ducpond is a model dealership with a service department to match. Some of the best customer service experiences I have ever had have been here. This is quite simply the only place to go for all things Ducati."
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By: Jason Falls Church, VA
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"I wanted to say thanks for an excellent experience at your dealership last week. It was a no hassle and fun way to purchase a Ducati. I appreciated the care and dedication everyone showed me and my son. Donnie, you have a great dealership !
Kivi is an excellent addition to your staff also LOL !"
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By: Bob Centreville, VA
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"The only place I will take my Ducs and a dealership that I love to visit, great techs, gret staff all around, and the owners are great people. If your tried the others in the area it's time you tried the best in the Mid-Atlantic. - Gene"
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By: Gene Reston, VA
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"Duc Pond Motosports makes Ducati ownership a very pleasant evperience. They treat everyone like family and make every visit enjoyable. Service and parts availability are the best I've experienced in my 20 years of Ducati ownership. "
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By: Rick Cross Junction, VA
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By: Anonymous centreville, VA
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"I cannot say enough wonderful things about DucPond. I travel from DC to have Donnie and friends service my bike, I wouldn't dream of allowing anyone else to touch it. When I have a question, I leave a message and they get right back to me with the right answer, stated in a practical way. I'm a DucPond man."
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By: Dan Washington, DC
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